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About Doug_Becker

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  1. Hey, Olaf, I noticed that as well -- if you search for "Transfer from file", you find a variety of posts, some of which contain TFF. If you search "TFF", you find no results. I've sent an email to our forum administrator, and will tell you if I find out anything.
  2. There are three points of failure here, potentially. The first is that you didn't set the Run Program step to "Hold the resource until the program completes", or that your resource wasn't sufficient. For easy testing purposes, I'd recommend using the "Block all method activity", to rule those out. If that was the problem, then you can use "Hold the resource" and determine which resource is appropriate for you. It will likely be the position that you are using for the Big Bear, but you have a bit of lee-way there. The other possibility is that your batch file isn't actually waiting for a response from the shaker to complete. You'll probably want to use the Mode command to wait for the shaker to respond that it is complete. Depending on the protocol, you may have to have the batch file wait 1 second repeatedly and "poll" (ask ) the device for completion. Of course, other easy solution is to send the shake command, and then use the "pause" step to delay the position for 120 seconds, or whatever is appropriate. This will work, though, since you aren't talking to the device during the delay, you're not going to get errors back. Doug
  3. Andrea, Great to hear you got it working! Sorry that we weren't more help immediately - but I'm glad you put your settings here so that anyone else looking to do the same will have a great starting place. The cytomat uses a 3rd party barcode reader, and we chose it because it is pretty bullet-proof. As you found from the Greiner plates, barcodes generally "just work". However, from your description, it sounds like with a low-density, the barcodes were too long for the laser to fully read. I've added this to our bug tracking database, since it should have been easier for you.
  4. http://www.terryburton.co.uk/barcodewriter/generator/ using "PRIMARY 2 001" and Code 128, there are strong similarities to your barcode. This makes me wonder if you are using a code 128, but with some additional options. Does the Labelmate allow you any options for creating Code 128? Doug
  5. It's been awhile since I saw the specs on the barcode reader, but, I'm 95% confident the Cytomat can read Code 39 and Interleaved 2 of 5. I'd start with both of those.
  6. Integrated Solutions has a module. If you talk with your sales team, they should be able to get you a quote. I personally have no experience with it, but maybe someone else from the forum can chime in.
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